Why can’t I see why you took my money?
January 7, 2010 | alternatives, industry | Comments (1)Huffington Post’s Arthur Delaney continues to expose the shenanigans of banks. From the story:
Vartan Altounian has a simple question: Why did Bank of America hit his checking account with two $35 overdraft fees on Dec. 17 if his balance summary shows that his account never went negative?
Altounian, a 55-year-old auto tech line specialist who lives in Canyon Country, Calif., said he cursed Bank of America to the heavens when he saw the statement. When he called a customer service line for an answer, he was told that there was no mistake.
“Why can’t I see why you took my money?” he recalled asking. They simply confirmed that they’d taken his money and said it was clear on their end that he’d overdrawn his account. “They go, ‘Mr. Altounian this, Mr. Altounian that.’ You took my $70! Why can’t I see what you see?”
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This actually happened to me in Ohio (Keybank) for about $300!!
They couldn’t explain it and she just kept saying that “you don’t understand the concept of ‘memo post’. The charges are valid, they are in ‘memo post’ .”.
I closed my account right then and there! They simply COULD NOT PROVE or explain how or when I ever went negative!! They just stole $300 legally!!