Consumers unhappy with credit cards
September 1, 2009 | alternatives, industry | Comments (0)From CNNMoney:
U.S. customers are less satisfied with their credit cards than they were a year ago, mostly because of displeasure over fees and rates, according to marketing-data company J.D. Power and Associates.
As financial companies sought profit wherever they could find it, many raised interest rates on their credit cards, prompting U.S. President Barack Obama’s administration to push for controls over their practices.
Overall, satisfaction in the 2009 survey was 703 on a 1,000-point scale, the lowest rating since the survey began two years ago.
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